Hi! I’m Jessica.
I do a little bit of everything: I write video scripts, social content, and blog posts. I produce and publish content, and create and manage editorial calendars. Sometimes (often) I’ll create the images that accompany my written content.
This is a selection of some of my work. You can view my daily tweets for @MicrosoftHelps in the sidebar ➡
Writing samples
Video script: Set up Xbox Series X|S Console
Script: ROW AUDIO ON-SCREEN ACTIVITY STORYBOARD 1 INTRO (Title card): How to set up your Xbox Series X|S console 2 Have a new Xbox Series X or S? Let’s get you up and running. ACTION: Side by side product shots of consoles. Highlight each to match VO. FPO 1 3 Put your…
Video script: How to request a refund for an Xbox digital item
Script: ROW TEXT BOXES ON-SCREEN ACTIVITY STORYBOARD 0 Title screen How to get a refund for an Xbox digital order 1 Go to aka.ms/RequestXboxRefund Start in Edge: aka.ms/RequestXboxRefund 2 Sign in with your Microsoft account Zoom and navigate to top-right and select Sign in 3 Sign in w/creds: Note to editor: Mask w/ meganb@contoso.com 4…
Video script: Resolve unknown charges
Script: ROW AUDIO ON-SCREEN ACTIVITY STORYBOARD 1 INTRO: Resolve unknown purchases 2 See an unexpected charge on your statement? Let’s clear it up. Desktop 3 Double-check your statement. Charges from M-S-bill-dot-info or bill-dot-m-s-dot-net are from Microsoft. If the unrecognized charge is from somewhere else, contact your financial institutionto help determine where…
Video script: Fix Bluetooth issues
Script: ROW AUDIO ON-SCREEN ACTIVITY STORYBOARD 1 INTRO: How to troubleshoot Bluetooth issues 2 Bluetooth device not connecting? Here are some troubleshooting tips. ACTION: Desktop Desktop 3 Title card Check that Bluetooth is turned on 4 Check that Bluetooth is turned on. To check your PC, select the Action Center icon…
Blog: 5 Ways CIOs Should Prepare For Cloud Evolution
When your organization first adopts cloud computing, your success is directly tied to how smoothly it is integrated: By understanding organizational challenges, costs, and by having a solid cloud strategy, you’ll get the most value for your efforts and minimize the impact to the existing teams. But what about afterwards? The cloud is constantly evolving…
Blog: Earning the Right to Manage the Cloud Portfolio
Cloud managers are inherently responsible for helping developers choose the best cloud services for their organization, then providing ongoing operational support so the developers don’t have to. But before you can do any of this, you need to earn the right to be their cloud manager. A recent Forrester report suggests three things to keep…
Blog: 4 wedding gifts the couple didn’t know they wanted
It’s that time of year. You know, when lovely embossed envelopes arrive in the mail, your Facebook feed fills up with engagement announcements, and your available Saturdays become more and more scarce. You guessed it: It’s wedding season! If you’re like me, finding the right gift has never been an easy task – until now!…
Newsletter: Life, Liberty, and the Pursuit of Cost Transparency
Subject: Life, Liberty, and the Pursuit of Cost Transparency – June 2015 Life, Liberty, and the Pursuit of Cost Transparency The Technology Business Management (TBM) Council recently announced the assembly of an advisory commission to achieve cost transparency for federal agencies. Comprised of public- and private-sector CIOs, the Commission on IT Cost Opportunity, Strategy, and…
Email: Announcing TBM Connect
Apptio Customer Subject: Meet TBM Connect Dear <First name>, We’re pleased to announce the launch of TBM Connect, a community of communities supported by the TBM Council and Apptio! TBM Connect is made up of active and engaged IT leaders who use have adopted TBM – just like you. Within TBM Connect, there are two…
Blog: Customer Success: The Value of Cost Transparency
Nothing makes us happier than our customers finding even more success through Apptio’s application suite, and then telling us their success stories. Actually, that’s not true: We’re just as excited when a customer adopts TBM and Apptio, and then shares a video they made to evangelize our products to their own organization. In this video,…
Article: Big Dawg’s Mopping Sauce
Athens, GA Big Dawg’s Mopping Sauce by Jessica Williams A huge part of Southern culture, tailgating is the ultimate way for sports fans to meet and have a good time. For Mike “Big Dawg” Woods, tailgating is just as much a part of football as the game itself, and he’s become a sort of legend…
Video projects: Inside Xbox
A collection of videos I worked on for Inside Xbox: https://vimeo.com/jessicaldwilliams
Jessica Williams 